Business Communication Tips: 3 Ways to Sound Like a Winner

Posted on: February 5th, 2019 by Jen Mueller

Winning isn’t just difficult, it’s costly.

It will cost you time.

You will be asked to more.

There’s pressure to maintain that level of success.

Oh, and this goes above and beyond the price of success and getting to that point in the first place.

Just ask the New England Patriots. Even if you don’t like the Patriots, or thought the Super Bowl was a clunker (which I did) hang with me for a second.

Winning the Super Bowl is an amazing accomplishment. Players and coaches make a lot of sacrifices during the course of a season – winning doesn’t change that.

  • Playing in the final game of the year shortens the off-season.
  • Winning the final game of the year adds to the demands on players and coaches time with parades, celebrations, media appearances, etc…
  • Extending the season into February reduces the amount of time scouts focus solely on the upcoming combine and draft.

Don’t feel sorry for the Patriots? Me either. However, I know from experience when the Seahawks won Super Bowl 48 winning creates a new set of challenges.

Winners get asked to do more, not less.

Success leads to more work, not less.

Winning doesn’t change the amount of hard work or sacrifices needed to succeed. It changes the activities. Click To Tweet

Prepare for winning by doing these three things in conversations right now.

3 Ways to Sound Like a Winner

1.Communicate timeframes.Help set expectations and boundaries by specifying how long it will take to generate a report or when you’ll send a follow up email. Unless you’re on deadline it doesn’t really matter what timeframe you choose. Developing the habit of communicating up front does. Successful people have more demands on their time, not less. This is one way to help manage your schedule and your time.

2. Choose your words carefully.Your words always matter but they’ll get amplified when you’re recognized as a leader, success story, Super Bowl champion, etc.. Be discerning with your words now so the habit is already there when you’re on a bigger stage. For example, a situation doesn’t “suck” and you don’t “hate working with that person.” There’s a better way to say both of those things. Just think about a player or coach after a game. Do you think they’re always pleased with the way their teammate or player performed? No. Words carefully chosen can keep your message on point.

3. Just say “No.”Super Bowl champions get asked to attend a number of charity events, autograph signings and conduct an endless number of interviews. It’s exciting – at first. Then exhaustion hits. Winners already maintain a full schedule. Their routine and habits are what allowed them to become so successful. Adding more to that schedule – even if it’s something you enjoy – will ultimately cost you time, energy and productivity.

Learn to be selfish with your time now, even if it’s just for a couple hours a week. For example, if you’ve blocked off an afternoon to catch up on emails, reading and mastermind and someone asks if you have time to meet for coffee say, “No.” Of course, you can always follow up it with, “My schedule doesn’t look good that day, how about next week?” You don’t have to say “Yes” to every request and when you do, it can be on your own terms.

You don’t need to be a Super Bowl champ to benefit from these conversations skills. Being clear and consistent in the way you communicate with colleagues sets the stage for your own big win. Speaking of which there are lots of resources available at to help increase the success of your daily interactions. Download the latest resource 10 Mistakes You’ll Make in a Business Conversation – but shouldn’t   and become better at business communication.

Jen Mueller is a badass at business communication and rock star keynote speaker. Her approach to conversations and one-on-one interactions is based on nearly 20 years insight sports locker rooms. Jen currently serves as the Seattle Seahawks radio sideline reporter and is a member of the Seattle Mariners television broadcast team. Hire Jen for your next conference or training. 

Talk Sporty Challenge For the Week

Posted on: February 3rd, 2019 by Jen Mueller

It’s trendy (and a little click-bait-y in my opinion) to release estimates of how much productivity is lost the Monday after the Super Bowl. Of course there are employees who call in sick after a little too much partying during the big game, I get there’s a dip in productivity as a result.

But what I don’t get is including Super Bowl small talk as a contributing factor to reduced productivity. On the surface it might seem like there’s better things to talk about at work, but small talk is how relationships are built. It’s where rapport gets developed and a it’s a key factor in becoming MORE productive, not less.

The Super Bowl isn’t the only sports topic worth talking about this week. See how many of these topics you can work in this week.

Better Business Communication – 3 Reasons to Avoid Multi-Tasking IN Your Conversations

Posted on: January 31st, 2019 by Jen Mueller

When I was in high school my best friend called nearly every night while she was doing the dishes. It was multi-tasking at it’s finest. She completed a few mindless chores while entertaining both of us with her silliness. (Side note, she still calls me on occasion while she’s doing the dishes and I love it!)

That type of multi-tasking works.

Here’s what you need to be careful of – multi-tasking in a conversation. As in, trying to get more done in one conversation than is necessary or even possible.

Just because you’ve got someone’s attention does not mean you should run through the laundry-list of things you’d like to talk about. Save that type of multi-faceted or longer conversation for a scheduled meeting when there’s an expectation of getting down to business or getting work done.

3 Reasons to Avoid Multi-Tasking in Conversations

  1. Increases distractions. People start looking for an escape when they realize they’ve been cornered.
  2. Reduces clarity. When you focus on one thing everyone is clear on what you’re talking about.
  3. Decreases productivity. Conversations focused on one objective make it easier to remember the one thing you, and others, need to take action on. If you bump into someone on the way to bathroom and rattle off three things in a two-minute conversation what are the chances they remember those three things by the time they get back to their desk? What’s the likelihood they take action? Stick to one thing at a time to get results.

In casual conversations, where you’ve accidentally or intentionally bumped into someone, focus on one objective. You’re more likely to find success and set up more productive conversations in the future. Plus, it’s what winning conversations sound like.

Jen Mueller is a badasss at business communication, a keynote presenter and a veteran sports broadcaster. Her approach to business communication is based on 20 years inside professional locker rooms. She currently serves as the Seattle Seahawks radio sideline reporter and is a member of the Seattle Mariners television broadcast team. Hire Jen for your next conference, company meeting or business communication training. 


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