Mentorship Moments: The Conversation Gone Wrong with Felix Hernandez

Posted on: February 15th, 2019 by Jen Mueller

I talk for a living and usually I get it right, but I can think of one time where a conversation went horribly wrong.

I think about that conversation around this time of year because it happened in Spring Training while talking to the ace of the staff.

It’s the only time I’ve ever walked out of an interview. It lead to a considerable amount of stress but also resulted in one of the most rewarding interviews I’ve ever done.

You don’t have to be a sports reporter to experience a testy exchange and then have to repair a relationship. I’m sure you can relate to this mentorship moment.

Here’s the big takeaway:

You’re not always going to get it right. It’s okay to make a mistake. It’s not okay to pretend like you didn’t do anything wrong and refuse to see a different point of view.

Jen Mueller offers small group peer mentorship programs for women throughout the year. Join the list and get information about her next program and workshop by downloading 10 Mistakes You’ll Make in a Business Conversation – but Shouldn’t from the homepage of 


Don’t Make This Mistake in a Business Conversation – Avoiding it Altogether

Posted on: February 13th, 2019 by Jen Mueller

As a member of the Seattle Mariners television broadcast team the start of Spring Training makes me a little anxious. I’m excited for the start of the season and for baseball, but before we get to games, there are a lot of interviews and introductions that take place.

Every season I get a little nervous walking into a big league clubhouse for the first time. I know a lot of the guys in there, but there’s just as many I don’t know. It would be easy to avoid those conversations, skip the introductions and the potential awkwardness, but I know that approach will only cause a more challenging situation later in the season.

I can’t avoid having conversations I know I need to have in Spring Training. You can’t avoid having conversations you know you need to have in business.

It’s a mistake you shouldn’t be making and here’s why:

Here’s your take away

A conversation doesn’t go away just because you ignore it, but the opportunity associated with it might.

Download the entire list of Mistakes You’ll Make in a Business Conversation – but Shouldn’t off the homepage at When you do, you’ll be taking steps to improve your business communication skills and be kept in the loop when Jen offers a new resource, workshops or class. 

Talk Sporty Challenge for Your Workweek

Posted on: February 10th, 2019 by Jen Mueller

Today doesn’t just mark the start of a new workweek. For baseball fans (and folks like me who work in sports) it’s the start of a new season. Pitchers and catchers report this week and whether you’re a baseball fan or not, it’s a subject millions of fans love talking about.

Since we’re on the subject of love (which is fitting with Valentine’s Day just a few days away) keep in mind that tapping into a topic your colleague or co-worker loves to talk about makes small talk easier – and more productive.

With that in mind, here are a few sports topics fans will love talking about this week. See how many you can work into small talk this week.

Sign up to get these sports #ConvoStarters right to you inbox every Monday by 7am by leaving your name in the box marked “Let’s Do This!” If your conversation skills could use a little brushing up then download the 10 Mistakes You’ll Make in a Business Conversation – but Shouldn’t 

Jen Mueller is a badass at business communication and brings a different perspective to 1-on-1 interactions. She draws on nearly 20-years in sports broadcasting (and in men’s locker rooms.) Jen brings humor and actionable items to companies looking to empower employees in their daily interactions. Hire Jen for your next conference or company meeting:


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