Success in business always comes down to people.
It’s the way you relate to them, talk to them, understand their needs, strengths, weaknesses…. And you can’t do any of those things without actually talking to the people you work with and the people you serve.
Prioritize real conversations. Start with small talk. And use these sports conversation starters liberally this week.
Making a good impression isn’t a one time thing.
You can’t just make an initial impression and expect that one interaction will carry you into a good relationship.
People around you are constantly looking for more proof you’re someone they should talk to, someone they trust or someone they enjoy working with. They need to see that on a regular basis starting with your willingness to engage in small talk and the comfort level of those conversations.
Get a head start on what to say using these sports #ConvoStarters this week.
You’ve heard the saying “It’s not what you know, it’s who you know,” which is true up to a point. Knowing someone isn’t enough. I know of a lot of people, so do you. You have to be intentional in building business relationships because that comes first. Before a potential client does business with you, before you get hired for the job, and before a colleague trusts you to be the lead on a project.
Relationships are not the byproduct of working with someone.
They are the reason that person worked with you in the first place.
Sometimes we flip the order and assume a good relationship forms over time. That’s not always the case. If a colleague doesn’t trust you from the beginning you’ll have to work twice as hard to win them over, and that’s only if they’re willing to pay attention to your efforts. A potential client isn’t going to fork over money to hire your services if they don’t trust you’ll be able to deliver the expected results.
Relationship building isn’t something you can shortcut. It has to happen first. And here’s the good news -it doesn’t have to take years or months.
Relationships are built through short exchanges, pleasant conversations and with multiple touch-points like the ones small talk and your daily conversations provide.
Jen Mueller is a badass at business communication and loves to teach corporate clients how to be more effective in their 1-on-1 interactions. After nearly 20 years in sports locker rooms Jen has master the art of concise and effective conversation skills. Jen currently serves as the sideline radio reporter for the Seattle Seahawks and is a member of the Seattle Mariners television broadcast team. Hire Jen for your next training or conference: Jen@TalkSportytoMe.com