Posted on: March 14th, 2012 by Jen Mueller

Talk Sporty to Me Blog, Importance of Communication skillsDid you happen to catch the article originally published in the New York Times about Mitt Romney’s ‘CEO style’ of communication?

Lawmakers who worked with Romney while he was governor of Massachusetts characterized him as emotionally remote and disliked the fact that he showed little interest in getting to know them.  The article listed examples of how Romney failed to learn the names of people around him and rarely socialized with anyone.

It’s evident from reading the article that Romney has a distinct approach on how he deals with his colleagues and constituents.  It’s also evident that it’s backfired on more than one occasion, and continues to be an issue as he tries to lock up the Republican nomination.

You could get into the politics of this, but that’s not what I’m here for.  I want to draw your attention to how Romney’s communication style affects his likability and impacts his current opportunities.  It’s a great example of the importance of communication in the workplace.  Romney was adept at giving instructions but lacked the communication skills to relate with his colleagues on a personal level.

Now think about your situation.

Choosing to be distant from your coworkers and colleagues might allow you to get more work done in the immediate time frame.  For example, choosing not to meet up for happy hour and spending a couple hours finishing up the report that’s due tomorrow.   There’s nothing wrong with putting work first.   If, however, you never make it a point to talk to your colleagues or socialize with them, you could be shooting yourself in the foot later on.  What happens when you need their help?

Would you help a colleague who never bothered to learn your name or say so much as ‘Hi’ in passing?  Probably not.  It appears Romney is learning that same lesson.

And if you think that there’s time to make up for it later, think again.  The New York Times article used Romney’s past actions to predict what he could be like if elected President.

I know you have a lot to do every day, but don’t make the mistake of thinking that the people around you don’t matter.  They are key to your success both now and in the future.  Take the time to connect with them.  Say ‘hi’ and learn your coworker’s names.   Understand the importance of communication – not just in managing your workload but building relationships with the people around.


Importance of communication, Workplace Communication Jen Mueller, America’s Expert Talker, helps business professionals understand the sports conversations that happen every day at work.  Jen’s practical approach helps professionals join the conversations, sound intelligent, and understand how to use sports conversations to their advantage in business.   Her conversation strategy comes from her 12 years of experience as a sports broadcaster.  Jen is available to speak for keynotes, presentations and workshops.  Contact for more information and read more at